The Event History screen is used to manually create consumption sites events or device events for a specific site. If you want to create a new device or site event, open this screen via Consumption Sites > Create Event toolbar button. If you need to view existing event records, refer to How to Open an Event History record.

Device event or consumption site event is manually created or auto-generated on any of the following processes.

  1. When the Device Actions is used. See Device Actions
  2. When the Create Event is used. See Event History
  3. When a delivery is put on hold. See How to Put a Delivery On Hold
  4. When a delivery is put off hold. See How to Put a Delivery Off Hold
  5. When a site is reassigned. See How to Reassign a Consumption Site
  6. When a device is attached. See How to Attach a Company Owned device and How to Attach a Customer Owned device
  7. When the Event Automation is used. See Event Automation
  8. When a device Lease Invoice is generated. See How to Generate a Device Lease Invoice

Field Description

Date - This will default to the system date. You can enter a new date if needed.

Type - Select the event type that you wish to create. This is a required field.

Level - This will define the whether the event is a Consumption Sites or a Device level event.

Consumption Site ID - This is a read-only field which will display the site ID which the event will belong to.

Device ID - This is a read-only field which will display the device ID which the event belongs to. This is populated only when creating a Device Event.

Customer Number - This is a read-only field which will display the customer number which the event belongs to.

Description - This is blank by default, but will display the event description after a Type is selected. Enter additional description if needed.

Device Type - This is a read-only field which will display the device type of the device which the event belongs to. This is populated only when creating a Device Event.

Device Serial Number - This is a read-only field which will display the serial number of the device which the event belongs to. This is populated only when creating a Device Event.

Device Ownership - This is a read-only field which will display the ownership of the device which the event belongs to. This is populated only when creating a Device Event.

Performer ID - Select the ID who will perform the event.

User ID - This is a read-only field which will display the user ID of the user logged on the system when the event is created.

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