The Test Email button is used to try sending a Test Email to verify the Email Server is setup properly and sending email from the server


  1. First, enter the required information to send email in the Help Desk Email Set up screen. See How To Configure Email Setup
  2. Enter email address in the To: field.
  3. Enter Subject in the Subject: field.
  4. Select either HTML or Text in the Type list box.
  5. Enter test message in teh Message: memo field.
  6. Click Send button. i21 will try to send the email and will display SMTP log error whether the email is successfully sent or not.

 

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