Emails sent via i21 application are saved in the Emails screen.

Here are the steps on how to forward an email:

  1. Log in as an Admin user
  2. On user’s menu panel, go to System Manager folder then click Emails
  3. Select and open the email you wish to forward

    Note that the email cannot be edited yet.
  4. Click the Forward button
  5. Select a recipient and modify the message.
  6. Click the Send button to forward.
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