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  1. Contact SITE SOFTWARE provider, to have the PT 3.0 update scheduled.
    1. Try to avoid Friday Saturday or Sunday dates so as to not have support availability gaps.  If you have to schedule a Friday, Saturday or Sunday. Irely will schedule you to the next Business Day available.    
  2. Contact FleetCor to have the NETWORK update scheduled.
    1. Call FleetCor and get a NETWORK date scheduled to match the SITE controller change date. 
  3. Call/Log into  iRely HELP DESK: 
    1. Once you have a date with FleetCor and the Site controller software company. Log onto iRely Help desk and update your Help Desk ticket. (  https://helpdesk.irely.com    ). The Ticket name will be “FleetCor PT 3.0 Conversion for : (Your company name) “.
    2. Update the information in the Ticket Description box under Steps to Complete with the dates.  The BILLING (iRely Date) will be the next business day after the network change.     
    3. iRely will fill in the Billing date. This will be the next available Business day available after the Network Date.
  4. If your SITE schedule scheduled date changes, immediately contact FleetCor to change the NETWORK date. Then please log onto the Help Desk Ticket and change the Dates in the ticket description We will reschedule the iRely Date to the first working day after the new SITE/NETWORK change date. 

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