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The Duplicate Entities screen shows the existing entities that has matching setup with the new record the user is trying to add. This is to avoid adding the same entity to a different entity type.
  1. On the user's menu panel, open an Entity menu (i.e Users, Vendors, Customers, etc)
  2. On Entity search screen, click New button
  3. Enter details on Name, Contact, Email, Phone, Address, 
  4. Click Find Duplicates toolbar button
  5. Duplicate Entities will be displayed containing the matching existing records that has the same data with new record

    Note: Results are not Location and Zip Code specific

 

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Note: If Address and Zip/Postal fields has values + each of the field

 

FieldsDuplicate Result
NameAddressZip/PostalEntity that matched strictly with the name, address and zip will display
ContactAddressZip/PostalEntity that matched strictly with the contact, address and zip will display
EmailAddressZip/PostalEntity that matched strictly with the email, address and zip will display
PhoneAddressZip/PostalEntity that matched strictly with the phone, address and zip will display

 

  1. On the user's menu panel, open an Entity menu (i.e Users, Vendors, Customers, etc)
  2. On Entity search screen, click New button
    Image Modified
  3. Enter details on Name, Contact, Email, Phone, Address, Zip/Postal
    Image Modified
  4. Click

...

  1.  Find Duplicates toolbar button
  2. Duplicate Entities will be displayed containing the matching existing records that has the same data with new record
    Image Modified

...

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  1. On the user's menu panel, open an Entity menu (i.e Users, Vendors, Customers, etc)
  2. On Entity search screen, click New button
  3. Enter details on Name, Contact, Email, Phone, Address, Zip/Postal
  4. Click Find Duplicates toolbar button
  5. Duplicate Entities will be displayed containing the matching existing records that has the same data with new record