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changes.mady.by.user Beverly Dellosa

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  1. Add a Service Charge.
  2. Assign the Service Charge to the Customer.
  3. Service charge calculation is based on the setting in company preference: 
    1. System Manager > Company Configurations > Sales > Service Charge
      • Service Charge Account identifies the account that service charge accounts
    Setup the Service Charge options on Company Configuration | Sales.
    1. Select the Service Charge Account
      • that will be impacted during posting.
      Select the
      • Service Charge Calculation
      . 
        • If
            • "By Invoice", each past due invoice is
          looked at in isolation.  If the invoice is overdue, the calculation will be applied individually to each invoice overdue.If
            • calculated separately based on the customer service charge.
            • "By Customer Balance
          , a fee will be assessed on the overall customer overdue balance at the date of calculating service charge
        • Select the Service Charge Reminder Frequency. This is optional. This is used to set the frequency at which you will be reminded in your reminder list to calculate service charges.
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          • ", total past due balance is used as the base for calculation.
            • The difference in calculation is important when charging flat fees.
      2. Service Charge Reminder Frequency sets

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      1. the frequency at which you will be reminded in your reminder list to calculate service charges

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        1. This is optional
      2. Charge on Charge: This will subject previously generated service charges to be subject to additional service charges 
      3. Service Charge Terms: Default Terms associated with Service Charge Invoices 


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    These are the needed setup for appropriate service charge calculation.

    1. Add a Service Charge.
    2. Assign the Service Charge to the Customer.
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    3. Setup the Service Charge options on Company Preferences |  Sales.
      1. Select the Service Charge Account that will be impacted during posting.
      2. Select the Service Charge Calculation. 
        1. If By Invoice, each invoice is looked at in isolation.  If the invoice is overdue, the calculation will be applied individually to each invoice overdue.
        2. If By Customer Balance, a fee will be assessed on the overall customer overdue balance at the date of calculating service charge
        3. Select the Service Charge Reminder Frequency. This is optional. This is used to set the frequency at which you will be reminded in your reminder list to calculate service charges.
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