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  1. Login as Internal User 
  2. Open the entity record, then navigate to Contacts tab
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields

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  1. Click OK button on Change Password screen and Save button on Entity Contact screen

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  1. Re-login to the system using the updated 


Portal Admin Login:

  1. Login as Portal Admin
  2. Open the User List menu
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields
  6. Click OK button on Change Password screen and Save button on Entity Contact screen

...


Expand
title16.x
Internal User Login:
  1. Login as Internal User 
  2. Open the entity record, then navigate to Contacts tab
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields
  6. Click OK button on Change Password screen and Save button on Entity Contact screen

 


Portal Admin Login:

  1. Login as Portal Admin
  2. Open the Contact List of the Entity
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields
  6. Click OK button on Change Password screen and Save button on Entity Contact screen
Expand
title16.1
Internal User Login:
  1. Login as Internal User 
  2. Open the entity record, then navigate to Contacts tab
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields
  6. Click OK button on Change Password screen and Save button on Entity Contact screen
 


Portal Admin Login:

  1. Login as Portal Admin
  2. Open the Contact List of the Entity
  3. Select and open the record of the contact 
  4. Click the Change Password button on User Portal Settings panel
  5. Enter the same values on New Password and Confirm Password fields
  6. Click OK button on Change Password screen and Save button on Entity Contact screen

...