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Ensure you have a strong backup solution in place.
Ensure you have strong End Point Protection on the server that hosts the iRely System.
Ensure you enable 2-Factor Authentication enabled.

Microsoft Windows Server
- Version 2019 or newer
Microsoft SQL Server
- Version 2019 or newer
- Standard or Enterprise Edition
- Express Edition is not supported

1-10 Users
- Intel Processor (4+ cores)
- 32 GB DDR4 ECC RAM
- At least a 250 GB SSD
11- 49 Users
- Intel Processor (8+ cores)
- 64+ GB DDR4 ECC RAM
- At least a 500 GB SSD
50+ Users
- Intel Processor (16+ cores)
- 64+ GB DDR4 ECC RAM
- At least a 1 TB SSD

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It is your decision regarding how iRely technicians / support staff will access your server for as-needed support.
- Please review the iRely Remote Access policy here.
Options include, but are not limited to: TeamViewer, AnyDesk, Quick Assist (attended)
- If you choose a licensed product then you will need to purchase the appropriate license for the product and provide iRely a login to your subscription.
We also offer an alternative cost-free option which is an RDP / VPN (2FA enabled) combination.
- Instructions for setup available upon request.
- It should be noted that access to the server is limited to 2 simultaneous connections unless an RDP license is purchased from Microsoft.

For on-prem servers, it is your (or your IT vendor's) responsibility to setup backup software and monitor the SQL backups. This includes any physical file backups or server images (for disaster recover) if desired.
For hosted servers, endpoint protection, backups and all server administration are included in the hosted service.

We request this for at least the implementation phase, it can be disabled once implementation is complete.
The URL should be constructed using a domain name (not server IP address) and should be secure - https (SSL applied).
Your internal IT or external IT vendor should be able to acquire the domain name, SSL certificate and construct the needed URL.

Minimum Requirements for client PC's
- Windows 10 or 11
- 4 Ghz Dual Core processor
- 8 GB RAM
Latest version of Google Chrome browser.
- Chrome browser is the ONLY browser supported.
Windows XP and Windows 7/8 are no longer supported.

DSL/Cable/Fiber service with min 5 MB download/2 MB upload.
- VPN service to remote locations required if using scales at remote locations.
- Otherwise, VPN is recommended for secure communication between branches
High latency service
- Satellite or wireless internet is not recommended
Static IP address required for eCommerce or branch/c-store access. Otherwise recommended
Business class firewall required (with port forward capability).
- IPSEC VPN capabilities recommended (required for scales)

Remote Branch/C-store

Workstations

Minimum Requirements - Windows 10 Professional with 4 GB RAM, 200 GB HD, 2Ghz Dual Core processor
Recommended - Windows 10 Professional with 16 GB RAM, 300 GB SSD, 2Ghz Quad Core processor
Second network card for "Back Office" connection to registers (Sapphire, Passport, and Nucleus)
Contact register company to confirm compatibility of register software
Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.

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High latency service ( satellite internet ) not recommended, some wireless providers are capable of providing reliable service
DSL/Cable service with min 30Mbs download and 15Mbs upload
Static IP address may be required dependent on VPN equipment
Business class firewall
Business class VPN firewall needed for locations with scale

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