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  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the dispatched delivery needs to be cancelled. This means, that the site record has an active Call Order which is already dispatched.
    2. Click the Orders > Cancel Dispatch toolbar button. This will open the Cancel Dispatch screen.
      Image Added
      Image Added
    3. If a notification needs to be sent to the driver, select the ‘Send a notification of cancel message to the driver?’ option, and then enter the message.
    4. Click the Proceed button.

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  • Via the Consumption Sites screen:
  1. Open the Consumption Sites record wherein the dispatched delivery needs to be cancelled. This means, that the site record has an active Call Entry which is already dispatched.
  2. Click the Cancel Dispatch toolbar button. This will open

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  1. the Cancel Dispatch screen.
    Image Modified
    Image Modified
  2. If a notification needs to be sent to the driver, select

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  1. the ‘Send a notification of cancel message to the driver?’ option, and then enter the message.
  2. Click the Proceed button.
Expand
title16.1
  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the dispatched delivery needs to be cancelled. This means, that the site record has an active Call Entry which is already dispatched.
    2. Click the Cancel Dispatch toolbar button. This will open the Cancel Dispatch screen.

    3. If a notification needs to be sent to the driver, select the ‘Send a notification of cancel message to the driver?’ option, and then enter the message.
    4. Click the Proceed button.

  • Via the Delivery Dispatching screen:
    1. On the Menu panel, click the Dispatch Deliveries menu. This will open the Delivery Dispatching screen.
    2. Filter the records in the grid using the fields in the Selection Criteria panel. 
    3. Click the Search toolbar button.
    4. Select the consumption site record in the grid, and then click the Cancel Dispatch toolbar button. This will open the Cancel Dispatch screen.
    5. If a notification needs to be sent to the driver, select the ‘Send a notification of cancel message to the driver?’ option, and then enter the message.
    6. Click the Proceed button. An email will be sent to the driver.

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