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Old Version 1

changes.mady.by.user Jayson Ramos

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New Version 2

changes.mady.by.user Darel Webster

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To setup Upgrade Type:

  1. Go to Help Desk > Tickets
  2. Open a ticket > Go to Upgrade Details tab
  3. Click Type drill down under Upgrade Details tab
  4. Go to available row in a grid, select input Type and Description. Type must be unique > Save

    Image Added