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1. From CRM module, click Sales Entities. Sales Entity screen will appear.

2. Open Prospect you want to delete.

i21 Documentation > Delete Prospect > image2018-3-22 11:53:39.png

3. To delete the Prospect, click Delete button.

i21 Documentation > Delete Prospect > image2017-6-21 16:21:53.png

4. Click Yes to proceed.

5. If the Prospect is used in any transaction, deletion will not proceed and this will appear:

i21 Documentation > Delete Prospect > image2017-6-21 16:42:7.png