You can use the following link to register to re-watch the webinar where this training material was presented on 6/17/2020.
- Upgrade Your Sites
- As of Last week 60% of the Network sites have been updated and PacPride continues to plan for remaining sites to be updated by 7/1 in time for a cutover.
- Contact your Account Manager if for any scheduling questions on when your sites will be upgraded if they have not been completed yet.
- PacPride also recommends the following a day or two after their sites are upgraded.
- Go onto pacpridenet.com, run a transaction report and make sure the products they dispense are correct.
- If they are not, the site may not have been set up incorrectly or the transfer price set up is for a different product then they actually dispense.
- They should email ConvCoorHelp@fleetcor.com attaching the report identifying the site and the product they expected to see.
- We are here to help you support you and answer your questions at any time during this transition!
- We anticipate this to be a very busy time, and we will have multiple team members assisting on this transition.
- We recommend that all communications occur via helpdesk, or our general support email address of support@irely.com and to not email any iRely staff directly.
- This will help to ensure that any available resource can assist and know the current status of where you are at in this transition.
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- Optional - Update to version 19.1 or higher if on an older version i21 Card Fueling
- This is optional, but recommended for additional error reporting on Tax X-Ref setup.
- You can process the new PT files on version 18.3.
- You can find your version on your i21 login screen.
- Familiarize yourself with this documentation and the timing of the steps that need to occur.
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- Note the file name is actually 1 day ahead of the transaction that it contains:
- So you would want to download 08/02/20 #CSV to process the August 1 Transactions.
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- Thoroughly Verify Transactions Grid for Pricing and Taxes
- Post Like Normal
- Invoicing will Run Like Normal
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Revision Info:
- Latest Site list as of 08/06/20 : All_Sites.csv