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  1. Log in to i21
  2. On the user’s menu panel go to System Manager then click Users
  3. Select any users by clicking on the check box besides beside it and click the Open Selected button. You can also filter the specific user by filtering the search bar 
  4. On the selected user screen go to User tab besides beside the Entity tab.
  5. In VoIPstudio Settings, enter the email address, Password, and Contact.(ex. email= jett.marcella@irely.com , Password= Comtech$1, Phone No= 12602390982)    

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      6. Make sure that you have entered the correct Email, Password, and Phone No , and this should be the status.

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     9. On the selected customer's screen go to Entity tab besides beside Customer tab.

    10. Update the phone number(ex. +1 (260) 239-0982) and click the Save button then close the customer/active screens

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    12. Open the VoIPstudio application on Mobile and enter the Email and Password (ex. email= steve.palm@irely.com , Password= Comtech$1)

    13. In Mobile voIPstudio,  enter the number you have entered in the Customer screen(the same number entered on step 10) then click the Call button

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