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- Log in to i21
- On the user’s menu panel go to System Manager then click Users
- Select any users by clicking on the check box beside it and click the Open Selected button. You can also filter the specific user by filtering the search bar
- On the selected user screen go to User tab beside the Entity tab.
- In VoIPstudio Settings, enter the email address, Password, and Contact.(ex. email= jett.marcella@irely.com , Password= Comtech$1, Phone No=
- Make sure you enter the phone number with the area code and no spaces or other characters (ex: 12602390982)
Note, the 1 at the beginning of the phone number is the country code, it should be included on logging in i21.
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12. Open the VoIPstudio application on Mobile and enter the Email and Password (ex. email= steve.palm@irely.com, Password= Comtech$1)
13. In Mobile VoIPstudio, enter the number you have entered in the Customer screen(the same number entered on step 10) then click the Call button
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