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This page will instruct you on how to update your origin software now that the service pack process will no longer function properly due to security and  other changes.

To update your origin system you will need to be able to access your file server.   You may need to contact your internal or external IT team to gain this access.

Note:  If you are on a hosted solution, please put a ticket in to have your origin system upgraded by support.

1)  After you are on the server you will need to navigate to the installation folder.  The notes below should assist you with that process.

Open windows file explorer:

   There are several ways to do this.  Note that it may look slightly different depending on your version of Windows and settings.

     a) Select the folder icon from your Apps available on your task list bar.

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     b) Right click on the Start Bar/Windows Logo.  Then select File Explorer.

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Navigate file explorer to the "iRely" installation.  Normally this is the d drive, but some companies may have it on the d or e drive.

The path will be the drive and normally a folder named irely.  This example is on the c drive.

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2) Now we will determine if you need to update your origin software.

NOTE: if this is the first time you are doing this process, skip this step as the file will not exist yet.  

Once you are in the irely folder, find the file OriginBuildDate.txt and open it.  This will give you the build date of the current patch date on your system.

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Take a screen shot, write down the date or rename the file since our next step will overlay it.

Click this link to download the most recent version file:  http://www.i21server2.com/download/conversion/OriginBuildDate.txt

NOTE: If your system is 16.1.1209.* or greater then you can schedule an off-hours run of "SERVPACK"
This is located on the sign in screen in the upper right. My sample is for 16.3, but 16.1 will have the new functionality.

http://www.i21server2.com/download/conversion/1601ver

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1. Go to company setup menu

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1. Use run utility

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1. Run the utility

1. 1. Enter SERVPACK as the utility name
   2. Hit tab or enter
   3. Click the "SAVE" Button

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Select YES on the following option unless you do not want to upgrade.
NOTE: If you are 16.1.1209.* or newer you will have the ability to schedule the service pack off hours after clicking yes.
Anyone 16.1.1208 or earlier will start the update with "YES" below.
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NOTE: the version number above will change as you change versions.
If this does not work or you have issues running the service pack please contact support.
If you are at 16.1.1209.* or newer, please continue for more instructions. All others should have the service pack updating so you do not need to continue.
Option 1 is immediate update. This works just like service pack always has and will run the download and apply the update now.
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By clicking "immediate" this process works just as "Yes" did in older versions.
If you would like to schedule this one-time update to occur please enter a time (in military time) in to the selections and click "Ok" to continue.
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Note: if you do schedule and decide not to do it as a scheduled task, please click "Clear" then "No" to run the service pack and it will exit the screen. Escape will also take you out without doing anything.
You will want to verify the version number the next day to ensure it updated to the newest service pack when using the scheduled version. If it does not work, please run an immediate update and contact support.