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titleFramework
Allowed User to only Post Transactions they created is not working
Company name is not displayed in browser's tab title for customer login
Common Info Menu not included in the User Role Common Info's menu
Attachment duplicates when a Ticket is saved and closed
Menu list disappears after continuously filtering menus and collapsing folders
Add ItemId for strFullName of User Security screen
Wrong ItemId for Maximum Number of Origin Screens Allowed
i21 User Roles
Tickets Reported by Me is not displaying data
'Initializing' is still displayed on the screen even if menus are already displayed
i21 becomes unresponsive after selecting an Origin menu in User Role
List in the grid disappears when adding new record on Country and Zip Code screens
Filter is not working on Country and Zip Code screens
Advance Filter Grid is not working on local store
error evaluating 'Ext.EventObject.F3'
ExtJs 5 Upgrade: Master Menu - Default screens of a module are not displayed after adding a new folder
User Roles - Menus that are checked/unchecked using Select All or Clear All did not reflect after applying to users
Numeric fields rounds off and trigger do you want save changes
Java prompt is displaying on customer login
Delete number of rows msg box shows number of rows without comma
Unable to resize Global Configuration Database screen from top or bottom
User Roles Select All button does not select unexpanded sub menus
Date with Time Triggers Save Message Box
Advance filter grid is not working in Ticket Search Screen

 

 

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titleHelp Desk
Email is not sent to the customer when a ticket is reopened by an agent.
CLONE - Disable Escalate button if the Ticket has Closed Status
It should say "reopened"
?Email is not being sent to the to Assigned To when a Ticket is reopened by a customer
Should say Close Ticket
Clicking on Search prompts for Save prompt
Escalate button did not get disabled after sending escalation
Email is not sent when a customer closes a ticket
Close and Reopen Ticket Buttons should also be available in agent login
Assigned To is not changing
Additional Information displaying in escalation email
Assign to Agent is not receiving an email from Escalation
Escalate Ticket button is enabled for new ticket when Customer Contact create New Ticket
Customer Details are not displaying in the New Ticket if Products are not all supported
Escalate button should be disable even without saving the new ticket
Ticket List is not displaying all tickets
Clicking Search button on a Ticket does not open Search Details.
Duplicate is not working
Customer Contact Cannot be selected for Create Ticket
Search is not working in the Ticket screen
cannot open ticket
Searching in Search Details looks like not responding
Tabbing after choosing Job Code does not utofill billing amount.
Issue when choosing multiple help desk tickets to look at.
Do not commit changes on text field if its disabled field.
Save prompt will display though there is no changes
nonsense text is being created when creating draft for customer

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