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  1. To test the integration we will use the Customer screen as an example.  
    1. Note, VoIPstudio can use the Phone or Mobile fields on any entity screen such as Vendor, Employee, Ship Via, etc. 
  2. Open a test customer and make sure the Phone or Mobile number is a phone that you can call from. 
  3. Open the VoIPstudio application that you installed on Windows and enter your VoIPstudio Email and Password.
    1. You can also use the VoIPstudio Mobile app if you want to use that phone number to test with.
  4. Make a call from the test customer phone number to your VoIPstudio phone number.
  5. You should see a Windows notification in i21 appear with the number of the caller and the Customer screen should automatically open based on the Caller ID of that customer.


Note: Please make sure you are using VOIPStudio v3.1.1 or later.

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