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- Log into i21
- Select System Manager and then the Users menu.
- Find and open the user who will use the VoIPstudio integration.
- Click the User tab.
- In the VoIPstudio Settings, enter the email address, Password, and phone number of your VoIPstudio account.
- Make sure you enter the phone number with the area code and no spaces or other characters (ex: 12602390982)
- Click the Connect button and you should see the following confirmation message.
- Then you should see the following status.
Testing with a Customer Phone
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Overview
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