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If you choose to unpost the transaction, the system will reverse the posted entries in the General Ledger with the data from the selected customer payment. This provides you a way of making a correction on the posted transaction at a later time. There are two ways to unpost a receive Payments Detail: 1) using the Unpost button, 2) using the Recap button. Note that you cannot unpost a transaction that has already been reconciled.

 

Unpost using Unpost button:

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