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The Duplicate Entities screen shows the existing entities that has matching setup with the new record the user is trying to add. This is to avoid adding the same entity to a different entity type.
  1. On the user's menu panel, go to Common Info then click Ship Via
  2. On Ship Via search screen, click New button
  3. Enter details on Name, Contact, Email, Phone, Address, Zip/Postal
  4. Click Find Duplicates toolbar button
  5. Duplicate Entities will be displayed containing the matching existing records that has the same data with new record