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  1. Setup Patronage on a new or existing Customer.

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2. Setup Patronage on a new or existing item.

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3. Setup Patronage on Company Configuration Screen.

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4. Create a Refund Rate (Make sure the Patronage Category set in an Item and Refund Rate match).

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5. Post an Invoice or Voucher (Make sure Customer and Item selected has a Patronage Setup, also consider the right type of Patronage Category in which Invoice item should have Patronage Category of "Sales" while Voucher item should have Patronage Category of "Purchase").

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6. Open Process Refund Screen.

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7. Select Fiscal Year and Click Fetch.

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