Here are the steps on how to use the Forgot Login: - Go to i21 site. Log in screen will be displayed
Image Added - Click the Forgot your password? link
Image Added Forgot Login screen will appear:
Image Added - Enter the Company and Email Address:
Image Added - Click the Send Email toolbar button:
Image Modified A confirmation will appear when the password has been sent.
Image Modified - User should be able to retrieve their User Name and Password on an email like this:
Image Modified Note that if a user has multiple accounts linked to an email, each account credentials will be sent to the email address.
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