| When an Agent Closes a Ticket, the Agent that Closed it is Sent an Email |
| Hours Worked - Rate wiped out after entering description |
| Blockers not showing as red |
| When trying to open multiple tickets at one, it will only open one |
| If Product is blank, all modules and versions are displayed |
| CRM: O/S, Acu Version, Database are not displayed in Activity screen |
| When you create a new opportunity in CRM you can not save the competitor |
| CRM: All Opportunities Competitor and Current System column hyperlinks not functional |
| Support Tickets are Being Assigned to Sales Reps |
| Escalation and Owner values are not displayed in All Ticket Groups search screen |
| Modules are not displayed in Product screen |