Page History
The following will guide you from Creating Customer Prepayment, Receiving Payment Received, Making Bank Deposit of the payment received, Manually creating a Cash Refund, Manually creating a Pay Voucher for the Cash Refund and then Cutting a Check for that refund.
- Create a Customer Prepayment.
- Sales > Activities > Invoices
- Click New to open new Invoice screen.
- In the header,
- Set Type field to Customer Prepayment
- Select customer in the Customer field
- In the grid area,
- Prepay Type field select a prepay type. Options to select from are: Standard, Unit and Percentage. For this illustration, let's select Standard.
- Type in a description in the Description field, ex. Prepayment.
- Quantity field is defaulted to 1. Leave it as is.
- Type in the amount of the Prepayment in the Price field, ex. 100.00
- Click Pay to receive this Customer Prepayment.
- When Receive Payments screen opens, click Post.
- GL entries for Receive Payments - Prepay are as follows:
- GL entries for Receive Payments - Prepay are as follows:
- Make a deposit for the Customer Payment received.
- Cash Management > Activities > Bank Deposits
- Click New to open new Bank Deposit screen.
- Click Undeposited, and look for the Receive Payment transaction.
- Select that transaction and click OK.
- Click Post.
- GL entries for Bank Deposit via Undeposited Funds.
- GL entries for Bank Deposit via Undeposited Funds.
- Create Cash Refund to return customer's prepayment.
- Sales > Activities > Invoices
- Click New to open new Invoice screen
- In the header > Details tab,
- Set Type field to Cash Refund
- Select customer in the Customer field
- Click on Prepaids and Credit Memos tab, select the Customer Prepayment transaction you would like to refund the customer by clicking Apply button.
- That Customer Prepayment info will then populate the Items grid.
- Select AP account in Account field, then click Post.
- Create Pay Voucher to cut a check for the Customer
Overview
Content Tools