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Note: same configuration must be done on multiple instances of i21 Electron within the Network.


Log in i21 application.

Open Physical Scale screen from Ticket Management menu > Physical Scales.

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You will bring to i21 Home page.Note: same configuration must be done on multiple instances of i21 Electron within the Network.


To check if Scale Head is getting the same weights on different computers:

  • From Ticket Management menu > Tickets, click Station.

Note: make sure the correct Scale Station is selected.

  • Click New to create Scale Ticket
  • Initial loading of new Ticket screen, no scale reading is showing up in Scale head.

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