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  • Minimum Requirements for client PC's
    • Windows 8 or 10
    • 2 Ghz Dual Core processor
    • 4 GB RAM
  • Recommended for client PC's
    • Windows 10
    • 4 Ghz Quad Core processor
    • 16 GB RAM
  • Latest version of Google Chrome browser.
    • Chrome browser is the ONLY browser supported.
  • Windows XP and Windows 7 are no longer supported.


High-speed Internet

  • High latency service (satellite or wireless internet) not recommended
  • DSL/Cable/Fiber service with min 5 MB download/2 MB upload.
    • VPN service to remote locations required if using scales at remote locations.
    • Otherwise, VPN is recommended for secure communication between branches
  • High latency service
    • Satellite or wireless internet is not recommended
  • Static IP address required for eCommerce or branch/c-store access. Otherwise recommended
  • Business class firewall required (with port forward capability).
    • IPSEC VPN capabilities recommended (required for scales)


Remote Branch/C-store

Workstations

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High-speed Internet

  • High latency service ( satellite internet ) not recommended, some wireless providers are capable of providing reliable service
  • DSL/Cable service with min 5 MB download/2 MB upload
  • Static IP address may be required dependent on VPN equipment
  • Business class firewall
  • Business class VPN firewall needed for locations with scale

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  • iRely uses ScreenConnect by ConnetWise (https://www.screenconnect.com)  for administration of servers and remote diagnostics with end users
  • ScreenConnect uses 256-bit AES encryption for every session and is HIPAA and PCI compliant
  • iRely uses the unattended remote client on the client Windows servers during install and also for remote troubleshooting 
  • iRely also uses the remote support client to connect with end users to help with troubleshooting
    • End users call in to support line and are given a code, once the code is input the end users downloads the client. This creates a secure session and we are able to interface with end user desktop

Officially Supported Printers

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Most HP business grade printers support PCL5 / PCL 6

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Printers

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Zebra TTP2000 & TTP3000 models (Discontinued)

Epson EU-T482 & EU-T483 models (Discontinued)

Star TUP542 model (Serial)

Custom VPK80II SX (Ethernet 80mm)

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Custom coding comes at an additional charge.

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Star Micronics SP742ML US

  • Impact, Auto-cutter, Ethernet (LAN), Putty, Int PS Included

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Star Micronics TSP654IIE3-24 GRY US

  • Thermal,Auto-cutter, Ethernet (LAN), Gray, Ext PS Included

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Each printer is different, some printers require a MICR drum and toner to print checks.

For best results contact Troy Security Solutions at https://shop.troygroup.com/

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C-Store Scanner Hardware

Scanners will require Wifi, Windows, Barcode Scanner (1&2D)

Image Removed

https://www.barcodesinc.com/motorola/mc3200.htm

https://www.amazon.com/Motorola-MC32N0-SI4HCLE0A-MC3200-Part/dp/B00NL91S3U

POS Scanner

Honeywell Voyager 1202g

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https://www.amazon.com/Honeywell-Voyager-Bluetooth-Wireless-Single-Line/dp/B01GNE8936/ref=sr_1_3?ie=UTF8&qid=1535660335&sr=8-3&keywords=Honeywell+Voyager

AG & Grain Inventory Scanner Hardware

Zebra TC-8000 (these are Android based scanners)

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  • LCR II
  • LCR 600
  • MidCom 8000
  • MidCom eCount
  • MidCom Smartlink

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and Scanners

http://www.amazon.com/C2G-Cables-26886-Serial-Adapter/dp/B000067RVJ

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https://www.amazon.com/Brother-PocketJet-PJ-662-Printer-PJ662/dp/B004OJESE2

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https://www.amazon.com/Thermal-Printers-Machines-PocketJet-IntelliFax/dp/B01AO8DK4U/ref=sr_1_1?s=electronics&ie=UTF8&qid=1479927031&sr=8-1&keywords=LB3662

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Revised 04/04/2019