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This section describes on how to work with HelpDesk module.
Activities Screens
How to Create Ticket - see How to Create Tickets
Working on Ticket Search screens- see How to Access Open Tickets, How to Open Tickets Assigned to Me
Maintenance Screens
See How to Add Ticket Groups
See How to Add Ticket Types
See How to Add Ticket Status
See How to Add Ticket Priorities
See How to Add Products
Send Ticket Notification
See Email Setup
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Overview
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