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- After log in, i21 will auto detect your version and will prompt to download the latest ACU thin installer compatible on the version.
- Click Yes to auto-download the executable file. E.g. i21WinClientGateWay.8.1.3.exe (14.2) or i21WinClientGateWay.9.2.3.exe (14.3)
. If you are using the Chrome, you will see the installer on bottom left of your browser. - Exit i21.
- Click on the installer and run the uninstall wizard then the install process.
After install, acu files will be installer in your C:\Acu.
These files are i21 components needed to launch Origin Menus and the WinClientGateway.exe detects Active Screens in i21. - After done installing, clear the internet cache and cookies first and then relogin.
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