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Preconditions:

  • Email setup from System Manager > Company Configuration
  • Dispatch file format setup from System Manager > Company Configuration > TM > Dispatch File Format setting


Here are the ways on how to dispatch delivery:

  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Orders > Dispatch toolbar button.
      Image Added
  • Via the Generate Orders screen:
      1. On the Menu panel, click the Generate Orders menu. This will open the Generate Orders screen.
      2. Filter the records in the Detail tab using the fields in the Selection Criteria panel
        Image Added
      3. Click the Generate toolbar button.
        Image Added
      4. Select the consumption site record in the grid, and then click the Dispatch toolbar button. Make sure that the selected site has an open call order.
        Image Added
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Order tab will be marked as 'Dispatched
    • The date when the call in has been dispatched will display in Dispatched Date field.
    • A file will be automatically exported based on Company Configuration > TM > Dispatch File Format setting. See Exported File Via Digital Dispatcher for file mapping.
    • An email will be sent to the driver.
      Image Added

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title17.3
  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Orders > Dispatch toolbar button.
      Image Added
  • Via the Generate Orders screen:
      1. On the Menu panel, click the Generate Orders menu. This will open the Generate Orders screen.
      2. Filter the records in the Detail tab using the fields in the Selection Criteria panel
        Image Added
      3. Click the Generate toolbar button.
        Image Added
      4. Select the consumption site record in the grid, and then click the Dispatch toolbar button. Make sure that the selected site has an open call order.
        Image Added
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Call Entry tab will be marked as 'Dispatched
    • The date when the call in has been dispatched will display in Dispatched Date field.
    • An email will be sent to the driver.
      Image Added
Expand
title17.1
  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Dispatch toolbar button.
      Image Added
  • Via the Generate Orders screen:
    1. On the Menu panel, click the Generate Orders menu. This will open the Generate Orders screen.
    2. Filter the records in the Detail tab using the fields in the Selection Criteria panel
      Image Added
    3. Click the Generate toolbar button.
      Image Added
    4. Select the consumption site record in the grid, and then click the Dispatch toolbar button. Make sure that the selected site has an open call entry.Image Added
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Call Entry tab will be marked as 'Dispatched
    • The date when the call in has been dispatched will display in Dispatched Date field.
    • An email will be sent to the driver.
      Image Added
Expand
title16.1
  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Dispatch toolbar button.
      Image Added
  • Via the Delivery Dispatching screen:
    1. On the Menu panel, click the Dispatch Deliveries menu. This will open the Delivery Dispatching screen.
    2. Filter the records in the grid using the fields in the Selection Criteria panel
      Image Added
    3. Click the Search toolbar button.
      Image Added
    4. Select the consumption site record in the grid, and then click the Dispatch toolbar button.Image Added
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Call Entry tab will be marked as 'Dispatched
    • The date when the call in has been dispatched will display in Dispatched Date field.
    • An email will be sent to the driver.
      Image Added
Expand
title15.2
  • Via the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Dispatch toolbar button.
      Image Added
  • Via the Delivery Dispatching screen:
    1. On the Menu panel, double click the Dispatch Deliveries menu. This will open the Delivery Dispatching screen.
    2. Filter the records in the grid using the fields in the Selection Criteria panel
      Image Added
    3. Click the Search toolbar button.
      Image Added
    4. Select the consumption site record in the grid, and then click the Dispatch toolbar button.Image Added
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Call Entry tab will be marked as 'Dispatched
    • The date when the call in has been dispatched will display in Dispatched Date field.
    • An email will be sent to the driver.
      Image Added
Expand
title15.1
  • Via

...

  • the Consumption Sites screen:
    1. Open the Consumption Sites record wherein the delivery needs to be dispatched. This means, that the site record has an active Call Entry.
    2. Click the Dispatch toolbar button.

...

    1. Image Added

...

  • Via the Delivery Dispatching screen:
    1. On the Menu panel, double click the Dispatch Deliveries menu. This will open the Delivery Dispatching screen.
    2. Filter the records in the grid using the fields in the Selection Criteria panel. By default, From and To fields are disabled and will be enabled once a condition has been selected/set.

...

    1. Image Added
    2. Click the Search toolbar button.
      Image Modified
    3. Select the consumption site record in the grid, and then click the Dispatch toolbar button.Image Modified
    Here's what happens after the a delivery has been successfully dispatched.
    • The Dispatch toolbar button will toggle to Cancel Dispatch button.
    • The Call Entry tab will be marked as 'Dispatched
    • An email will be sent to the driver.
      Image Added