Page History

...

The following will guide you on how to make Cash Refund and its impact to AP (Voucher and Payment) and Cash Management (Undeposited Fund).

...

1. Sales > Activities > Invoices 
2. Click New
3. When Invoice screen opens,
   1. In the header,
      1. Set Type field to Customer Prepayment
      2. Select customer in the Customer field
   2. In the grid area, 
      1. Prepay Type field select a prepay type. Options to select from are: Standard, Unit and Percentage. For this illustration, let's select Standard.
      2. Type in a description in the Description field, ex. Prepayment.
      3. Quantity field is defaulted to 1. Leave it as is.
      4. Type in the amount of the Prepayment in the Price field, ex. 100.00
   3. Click Pay to receive this Customer Prepayment.
   4. Image Removed
4. When Receive Payments screen opens, click Post.
   1. Image Removed
5. At this point, you can either make a bank deposit for the money received from the customer via Bank Deposit > Undeposited Fund 
   1. Image Removed
6. or you can Refund this to the Customer. For this illustration, we will refund this Prepayment.

...

1. Set Type field to Cash Refund
2. Select customer in the Customer field

...

1. Image Removed

...

1. Image Removed

...