Page History
Report Fields | |
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Field Name | Description |
Resource | This is the individual that is performing the service or planning the hours |
Ticket | This is the help desk tickets - help desk tickets are the source of this report |
Customer | This is the customer on the related ticket |
Estimated hours | This is the sum of the hours from the Estimated hours on the help desk ticket detail |
Planned hours | This is the number of hours that are on activities - it is included by checking the start date of the activity vs the plan date parameter of the report. the below activity would show 30 minutes if the plan date included 4-12-2019 |
Booked hours | This is the number of hours entered as billable in the hours tab of the ticket - this should include billable and non-billable hours. The booked hours included on the report should be based upon the date on the hours worked tab vs the plan data parameter of the report |
TBD | |
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Field Name | Description |
Inbound Shipment record number if selected detail is associated to an Inbound Shipment
Percent discount applied manually. (But this is just a display. Discount on payment will still be computed based on terms and date or will still get the discount entered in Terms Discount field if overridden.)
Difference of Actual - Total amount. (Column is hidden by default)
Voucher Footer Fields | |
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Field Name | Description |
Subtotal | Sum of all lines Amount Before Tax |
Tax | Sum of Tax Calculated |
Total | Subtotal Plus Tax |
Amt Paid | Total of payments made on the voucher |
Amount Due | Total minus Amt Paid
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Terms Discount | Calculated discount |
Override | This is the manual override flag to allow you to manually enter discount |
Due if paid by | This is the amount that is due if you pay by the due date |