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If any particular menu access is not granted then the Handheld application will display this as disabled. As below screen shot 'View Lot' access is not available for the logged in user.
User can select the user and use the control 'Allow Access' checkbox.
User can also copy the access of one user to another user(s) by using the button 'Copy Access To'. Once user clicks on 'Copy Access To' system will load all the available users. This screen allow to select multiple users and save.
Click below link to get the help for Handheld Menu
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