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title | 17.1 - Direct Printing Only |
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- Download and install the i21 launcher using this link
http://wwwremote.i21server2summit-soft.com/i21/installers/i21Launcher.9.2.2.exe Click Next when i21 Launcher Setup screen opens then click on Install.
![](/download/attachments/18415737/image2015-5-7%2010%3A17%3A43.png?version=1&modificationDate=1430965110917&api=v2&effects=border-simple,shadow-kn) ![](/download/attachments/18415737/image2015-5-7%2010%3A18%3A47.png?version=1&modificationDate=1430965175067&api=v2&effects=border-simple,shadow-kn)
- Click on Finish.
- Files will be installed in your C:\i21Launcher path of your local machine.
Open i21 > Tank Management > Consumption Sites - Add Call Entry record and Select Print
- Upon Prompting check the Remember my choice and click Open i21 Launcher
![](/download/attachments/18415737/image2017-5-17%2021%3A15%3A43.png?version=1&modificationDate=1495070141313&api=v2)
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After installing the i21launcher, run i21 and do any of following to clear the cache:
- Press F12 and on the status bar, click on
Image Added refresh button and select Empty Cache and Hard Reload.
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- Or press CTRL+ Shift + DEL key to show the Clear browsing data screen and click on Cached image and files. Click Clear Data.
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Log back into i21.