A consumption site can be reassigned from one customer to another. This is catered through Reassign Site toolbar button on Consumption Sites screen. - Open the Consumption Sites record that will be reassigned.
- Click the Site Action > Reassign Site toolbar button.
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- If the site has an open Call Entry, this message will prompt. Select Yes on the confirmation message – the 'reassign site' message will then prompt.
Image Added - If the site has no open Call Entry, this ‘reassign site’ confirmation message will prompt.
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- Select Yes on the ‘reassign site’ confirmation message.
- If the attached device on the site has an existing Lease, the ‘keep lease’ message will prompt. The Search Customer screen will be opened when you select either Yes or No.
Image Added - If the attached device on the site has no existing Lease, then it will open the Search Customer screen.
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- Search for the new customer, select it, and then click the Open Selected toolbar button. This confirmation message will be displayed.
Image Added - Once you are prompted to open the new site record, select Yes if you want to. However, if you want to remain in the current site record then select No button.
The old site is deactivated after the process. Only the device level events of the old site will be copied over and displayed on the Event History tab of the new site. The Consumption Site Reassigned and Consumption Site Activated events are auto-generated for the new site.
Image Added While, Consumption Site Reassigned and Consumption Site Deactivated events are generated for the old site.
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