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When a Patch, Blocker or Upgrade is performed on deployed to a server, it will normally take 15-30 minutes to complete. This is scheduled with iRely in advance and conducted at a time of the customers choosing.
Here is what happens on the users machines (Browser/Electron).
- If users have not closed their Browser instance of i21 during an update, a message will be immediately be pushed real-time to every client machine notifying them and an upgrade is in progress.
- This will lock the screen to prevent any data from being entered during the upgrade.
- If a user tries to open i21 in a Browser during an update, the browser will display the following message.. This only happens if the user didn't already have i21 open in their browser and try to open a new instance in the browser during an upgrade.
- During the update the users will not be able to use i21.
- Once the update has completed, the user will be notified and can refresh click the browser Reload button to continue start using i21.
- This message will also appear if a users computer was offline or asleep. As soon as the Internet connection has been reestablished, the following message will appear.
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