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The Credit Memo allows you to create, edit, and view transactions for the items returned by your customers.
Field Description
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Header Details: Type - This field is used to determine what type of transaction you are intending to create or process. Set the value to Credit Memo. Customer - Click the combo box button and select a Customer from the list. Some of the fields, like Bill To, Ship To, Salesperson, Ship Via, Terms, Freight Term, Salesperson, and Currency, are auto- populated with the details in customer screen. Invoice Date - This will default to today's date. This can be changed to whatever date the customer placed the credit memo. Post - This will default to today's date. This can be changed to whatever date you want this to impact your GL accounts during posted. Location - By default, this field is populated with the default location assigned to the user. Click the combo box button and select another location if necessary. Note that the list shows the active Company Location records only. If the Location you need is not in the list, you will have to add it to the Company Locations screen. Bill To - This field will show the default Bill To assigned to the customer. Click the combo box button and selected a different customer location if necessary. Ship To - This field will show the default Ship To assigned to the customer. Click the combo box button and selected a different customer location if necessary. Ship Via - This field will display the default Ship Via assigned to the customer. You can select another Ship Via from the combo list box if necessary. If the Ship Via you need is not the in the list, you will have to add it to the Ship Via screen. Terms - This field will display the default Terms assigned to the selected Customer. You can select other Terms from the combo list box if necessary. Note that the list will show active Terms only. If the Terms you need is not in the list, you will have to add it to the Terms screen. Freight Term - This field will show the default Freight Terms assigned to the primary location of the customer. Click the combo box button and selected a different term if necessary. If the Freight Terms you need is not in the list, you will have to add it to the Freight Terms screen. Deliver/Pickup - This will default to the setup on Company Location | Setup tab | Deliver/Pickup Default. Due Date - This is a computed date based on the Invoice Date and Terms used. You can assign a different date if necessary. Ship Date - This will default to today's date. Use this field to enter the date the items are shipped. You can change the date if needed. Invoice No - This field is blank by default. A unique and system generated ID will fill in this field upon saving the new credit memo. PO Number - Enter in this field the Customer's Purchase Order number your customer provided to you for this order. Salesperson - This field will display the default Salesperson assigned to the selected customer. You can select another Salesperson from the combo list if necessary. If the Salesperson is not in the list, you will have to add it to the Salesperson screen. Currency - This field is used to assign a default currency for each Credit Memo. Upon opening the screen, the Currency value is from Company Configuration | System Manager | Functional Currency. Once a customer is selected, this field will get the default currency assigned to the customer. You can still override the Currency if necessary. If the currency you need is not in the list you, will have to add it to the Currency screen. Comments - Use this field to enter additional information about the credit memo.
Grid Details: Item No - Click the combo box button and select the correct item from the list. The combo list box will display the items available on the selected Location only. Some of the fields, like Description, UOM, and Price, are auto-populated with the details in the item record. Contract No - If needed, click the combo box button and select the appropriate contract for this item. Contract Sequence - Click the combo box button and select the sequence number associated to the selected Contract Number. Description - This field will display the description of the selected item. You can edit the description if necessary. UOM (Unit of Measure) - The field will display the default issue UOM of the Item Location. You can select a new UOM if necessary. Ordered - This field is read-only. Shipped - This will default to 1.00. Enter the quantity that will be shipped to the customer. Discount - This will display 0.00% by default. Enter the discount percentage you want to give the customer on the selected item. If you want to give the customer a 5% discount when purchasing a particular item enter 5 in this field. Tax - This is computed based on the taxing setup of the item and customer. Field is also read-only. Price - This will display the default Sale Price of the selected Item. You can update this if necessary. Total - This is computed based on the value in Ordered, Discount, and Price field. Field is also read-only. Tax Group - Click the combo box button and select the Tax Group applicable for the item.
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Open the screen Sales | Invoices, click New button on the integrated search grid. On the opened Invoice screen, set the Type to Credit Memo.
Field Description
Refer to Invoice | Field Description
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For the field description, refer to above field description. Same fields with 15.4 version. |
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The Credit Memo allows you to create, edit, and view transactions for the items returned by your customers. Open the Credit Memo screen from Sales | Credit Memos menu. If there is existing record yet, it will open a new Credit Memo screen. Field Description
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The Credit Memo allows you to create, edit, and view transactions for the items returned by your customers.
Open the Credit Memo screen from Accounts Receivable > Activities > Credit Memo. Field Description
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