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changes.mady.by.user Beth Dela Paz

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changes.mady.by.user Steve Palm

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The Forgot Login allows a user to retrieve their username or password in case they forgot it.


 

Note

SMTP Email Settings on Company Configuration should first be configured. See How to Setup SMTP Email Settings

 


Here are the steps on how to use the Forgot Login:

...

  1. Go to i21 site. Log in screen will be displayed. 
  2. Click the Forgot your password? link
    Image RemovedImage Added
    Forgot Login screen will appear:
    Image RemovedImage Added
  3. Select the Company and enter the Email Address:Image Removed
  4. Click the Send Email toolbar button:
    Image RemovedImage Added
    A confirmation will appear when the password has been sent.
    Image RemovedImage Added
  5. User should be able to retrieve their User Name and Password on an email like this:
    Image Removed
    Note that if a user has multiple accounts linked to an email, each account credentials will be sent to the email address.
Expand
title16.2
Here are the steps on how to use the Forgot Login:
  1. Go to i21 site. Log in screen will be displayed. 
  2. Click the Forgot your password? link
    Image Removed
    Forgot Login screen will appear:
    Image Removed
  3. Enter the Company and Email Address:
    Image Removed
  4. Click the Send Email toolbar button:
    Image Removed
    A confirmation will appear when the password has been sent.
    Image Removed
  5. User should be able to retrieve their User Name and Password on an email like this:
    Image Removed

...

title16.1
Here are the steps on how to use the Forgot Login:

...

  1. Image Added

  1. Note that if a user has multiple accounts linked to an email, each account credentials will be sent to the email address

...

Expand
title15.4
Here are the steps on how to use the Forgot Login:
  1. Go to i21 site. Log in screen will be displayed
    Image Removed
  2. Click the Forgot Login link
    Image Removed
    Forgot Login screen will appear:
    Image Removed
  3. Enter the Company and Email Address:
    Image Removed
  4. Click the Send Email toolbar button:
    Image Removed
    A confirmation will appear when the password has been sent.
    Image Removed
  5. User should be able to retrieve their User Name and Password on an email like this:
    Image Removed
Expand
title15.3
Here are the steps on how to use the Forgot Login:
  1. Go to i21 site. Log in screen will be displayed
    Image Removed
  2. Click the Forgot Login link
    Image Removed
    Forgot Login screen will appear:
    Image Removed
  3. Enter the Company and Email Address:
    Image Removed
  4. Click the Send Email toolbar button:
    Image Removed
    A confirmation will appear when the password has been sent.
    Image Removed
  5. User should be able to retrieve their User Name and Password on an email like this:
    Image Removed
Expand
title15.2
Here are the steps on how to use the Forgot Login:
  1. Go to i21 site. Log in screen will be displayed
    Image Removed
  2. Click the Forgot Login link
    Image Removed
    Forgot Login screen will appear:
    Image Removed
  3. Enter the Company and Email Address:
    Image Removed
  4. Click the Send Email toolbar button:
    Image Removed
    A confirmation will appear when the password has been sent.
    Image Removed
  5. User should be able to retrieve their User Name and Password on an email like this:
    Image Removed

...

title15.1
Here are the steps on how to use the Forgot Login:

...

  1. .

...