The following are ways on how to put the delivery off hold:
- By deselecting the On Hold checkbox button:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- On the Site tab > On Hold Information panel, deselect the On Hold checkbox button. This will disable and blank out the other On Hold Information fields.
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Image Added - Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
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- By creating a Call Entry:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- Click the create Call Entry toolbar button. A confirmation message will prompt.
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Image Added - Select Yes on the confirmation message.
- Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
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- By waiting for the On Hold End date to pass:
Say the consumption site record has the following on hold details.
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Once the system date had gone greater than the On Hold End date e.g. 01/31/2016, this delivery will be automatically taken off hold. Thus, when you open this record the On Hold Information details is cleared out, and the auto-generated event is also displayed on the Event History tab.
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- By deselecting the On Hold checkbox button:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- On the Site tab > On Hold Information panel, deselect the On Hold checkbox button. This will disable and blank out the other On Hold Information fields.
Image Added - Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
Image Added
- By creating a Call Entry:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- Click the create Call Entry toolbar button. A confirmation message will prompt.
Image Added - Select Yes on the confirmation message.
- Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
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- By waiting for the On Hold End date to pass:
Say the consumption site record has the following on hold details.
Image Modified Once the system date had gone greater than the On Hold End date e.g. 06/06/2014, this delivery will be automatically taken off hold. Thus, when you open this record the On Hold Information details is cleared out, and the auto-generated event is also displayed on the Event History tab.
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- By deselecting the On Hold checkbox button:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- On the Site tab > On Hold Information panel, deselect the On Hold checkbox button. This will disable and blank out the other On Hold Information fields.
![](/download/attachments/4489625/image2014-6-6%209%3A53%3A19.png?version=1&modificationDate=1402019611877&api=v2&effects=border-simple,shadow-kn) - Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
![](/download/attachments/4489625/image2014-6-6%209%3A56%3A12.png?version=1&modificationDate=1402019785147&api=v2&effects=border-simple,shadow-kn)
- By creating a Call Entry:
- Open a Consumption Sites record wherein the delivery is currently on hold.
- Click the create Call Entry toolbar button. A confirmation message will prompt.
![](/download/attachments/4489625/image2015-3-10%2021%3A10%3A48.png?version=1&modificationDate=1425993035740&api=v2&effects=border-simple,shadow-kn) - Select Yes on the confirmation message.
- Save the changes in the Consumption Sites record.
The auto-generated event will be displayed on Event History tab. This event will also specify how the site was taken off hold.
![](/download/attachments/4489625/image2014-6-6%209%3A58%3A7.png?version=1&modificationDate=1402019899143&api=v2&effects=border-simple,shadow-kn)
- By waiting for the On Hold End date to pass:
Say the consumption site record has the following on hold details.
![](/download/attachments/4489625/image2014-6-6%2010%3A16%3A0.png?version=1&modificationDate=1402020970337&api=v2&effects=border-simple,shadow-kn) Once the system date had gone greater than the On Hold End date e.g. 06/06/2014, this delivery will be automatically taken off hold. Thus, when you open this record the On Hold Information details is cleared out, and the auto-generated event is also displayed on the Event History tab.
![](/download/attachments/4489625/image2014-6-6%2011%3A57%3A33.png?version=1&modificationDate=1402027116390&api=v2&effects=border-simple,shadow-kn)
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