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Version 4
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New Features
| Add escalation button to Help Desk |
| AP Transactions - Enter Recurring Transactions |
| AP Reports/Inquiry - Paid Bills History |
| Integration with Origin: Account Status Origin |
| Integration with Origin: Customer Integration |
| Integration with Origin: Invoice import from Origin |
| Integration with Origin: Salesperson import and ongoiing legacy update |
| Receive Payment Detail |
| Invoice Functionalities |
Improvements
| When agent closes a call, generate an email to the customer and anyone watching ticket |
| Add the Customer Contact in the received Email |
| Create "Reopen" status and deployed during db upgrading |
| Notify the watchers when agent or customer closes or reopens a call |
| Assigned to should be changed with the Agent who reopened the ticket or the current login |
| CLONE - Allow Customer to Reopen and Close a Ticket in Help Desk |
| Add Print button to Invoice screen |
| Add Credit Memo in the Batch Posting transaction type |
| Import of duplicate terms |
| Invoice GL Impact |
| Customer Contact Integration |
| If Integration to Origin is turned on, Customer No should not be editable. |
Bugs