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Tickets menu applies for i21 Agent and Customer Contact logins.

  1. Go to Help Desk Menu and expand the Activities sub-menu.
  2. Double click on Tickets to display All Tickets search screen.

Watch Video

 

How to Open All Tickets

Tickets menu applies for i21 Agent and Customer Contact logins.

  1. Go to Help Desk Menu and expand the Activities sub-menu.
  2. Double click on Tickets to display All Tickets search screen.

Watch Video

 

 

 

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