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This Service Charge screen is used to maintain service charge rates that can be set to each customers.

Open the screen from Sales | Service Charges menu.

Field Description

Service Charge Code - Enter a unique identifier for the service charge you wish to setup.

Calculation Type - Select from the predefined list. The options are Percent and Flat Amount.

    1. Percent - If this is selected, the field opposite Service Charge APR will show Daily % Rate.
    2. Flat Amount - If this is selected, the field opposite Service Charge APR will show Amount.

Description - Enter a brief description of the service charge code. For example, you may enter '10% Annual Rate'

Service Charge APR - Enter the annual percentage rate (as a percentage e.g. 10%) that will be applied to service charges when calculated.

Daily % Rate - This field is displayed when Calculation Type is set to Percent. Enter the rate that will be applied to the invoice during calculation of service charge.

Daily % Rate = Service Charge APR / 365

Amount - This field is displayed when Calculation Type is set to Flat Amount. Enter the amount to be applied to the invoice during service charge calculation.

Minimum Charge - If applicable, enter the minimum dollar amount of Service Charge to be assessed. If the calculated service charge is less than the amount entered in this field, the customer will be assessed the amount entered in this field.

Grace Period (Days) - Enter the number of days allowed before a service charge will be applied to a past due invoice.

Allow Catch-up Charges - This would apply retro charges if a service charge was entered and there were historic invoices with past due months.

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This screen is used to maintain service charge rates that can be set to each customers.

Open the screen from Sales | Service Charges menu.

This screen is used to maintain service charge rates that can be set to each customers.

Open the screen from Sales > Service Charges menu.

Field Description

Service Charge Code - Enter a unique identifier for the service charge you wish to setup.

Calculation Type - Select from the predefined list. The options are Percent and Flat Amount.

Description - Enter a brief description of the service charge code. For example, you may enter '10% Annual Rate'

Service Charge APR - Enter the annual percentage rate (as a percentage e.g. 10%) that will be applied to service charges when calculated.

Percentage - Enter the rate that will be applied to the invoice for calculation of service charge. This rate reflects the Frequency. For example, if the APR is 24% and your Frequency = Annual, the Percentage would be 2%.

Frequency - Options are Daily, Monthly, and Annual. Select the interval at which the service charge will be applied.

Grace Period (Days) - Enter the number of days allowed before a service charge will be applied to a past due invoice.

Minimum Charge - If applicable, enter the minimum dollar amount of Service Charge to be assessed. If the calculated service charge is less than the amount entered in this field, the customer will be assessed the amount entered in this field.

Applied Per - Options are Invoice and Customer. Select Customer if you wish to assess the service charge based on the customer's total invoice balances. Select Invoice if you wish to assess the service charge based on each invoice.

Allow Catch-up Charges - This would apply retro charges if a service charge was entered and there were historic invoices with past due months.

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