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  1. Setup Patronage on a new or existing Customer.

2. Setup Patronage on a new or existing item.

3. Setup Patronage on Company Configuration Screen.

4. Create a Refund Rate (Make sure the Patronage Category set in an Item and Refund Rate match).

5. Post an Invoice or Voucher (Make sure Customer and Item selected has a Patronage Setup, also consider the right type of Patronage Category in which Invoice item should have Patronage Category of "Sales" while Voucher item should have Patronage Category of "Purchase").

6. Open Process Refund Screen.

7. Select Fiscal Year and Click Fetch.

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