As of Last week 60% of the Network sites have been updated and PacPride continues to plan for remaining sites to be updated by 7/1 in time for a cutover.
Contact your Account Manager if for any scheduling questions on when your sites will be upgraded if they have not been completed yet.
PacPride also recommends the following a day or two after their sites are upgraded.
Go ontopacpridenet.com, run a transaction report and make sure the products they dispense are correct.
If they are not, the site may not have been set up incorrectly or the transfer price set up is for a different product then they actually dispense.
They should emailConvCoorHelp@fleetcor.comattaching the report identifying the site and the product they expected to see.
We are here to help you support you and answer your questions at any time during this transition!
We anticipate this to be a very busy time, and we will have multiple team members assisting on this transition.
We recommend that all communications occur via helpdesk, or our general support email address of support@irely.com and to not email any iRely staff directly.
This will help to ensure that any available resource can assist and know the current status of where you are at in this transition.
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Notify iRely Ready to Run Host and Site update
Check their Sites and their Hosts match the x-ref
Update CF Network Tax X-Ref
Setup Index Pricing for Local Transactions as needed
Thoroughly Verify Transactions and Pricing on Edit List