1.  Download and install the i21 launcher using this link
    1. http://remote.summit-soft.com/installers/i21Launcher.9.2.2.exe

    2. Click Next when i21 Launcher Setup screen opens then click on Install.

    3. Click on Finish.
    4. Files will be installed in your C:\i21Launcher path of your local machine.
  2. Open i21 > Tank Management > Consumption Sites

    1. Add Call Entry record and Select Print
    2. Upon Prompting check the Remember my choice and click Open i21 Launcher
  1. Download the i21 launcher using this link
  2. http://www.i21server2.com/i21/installers/i21Launcher.9.2.2.exe

    1. Click Next when i21 Launcher Setup screen opens then click on Install.

    2. Click on Finish.
    3. Files will be installed in your C:\i21Launcher path of your local machine.
  3. Login to the Software via Chrome
    1. Replace <YourIP> below with your iRely Server IP address
    2. Live - http://<YourIP>/iRelyi21Live/i21/
    3. Test Environment - http://<YourIP>/iRelyi21TE/i21/
  4. Optional - Create Application Shortcut for your Desktop
  5. Optional for Tank Management - Direct Printing for Call Entries
    1. http://www.i21server2.com/i21/installers/i21DirectPrinting15.2.0.0.exe
  1.  Check Chrome NPAPI plugin Enabled
    1. Check Version
    2. Upgrade to Version 42+
    3. Enable NPAPI
      1. Open browser and type: chrome://flags in url
    4. Close and Reopen Chrome or click Relaunch Now Button
  2. Install Java 7.71
    1. Uninstall any other version of Java as needed.
    2. http://www.i21server2.com/i21/installers/client/jre-7u71-windows-i586.exe
    3. Click Next Through to Finish
  3. Install Acu 9.2.2 
    1. Not required if user already has access to Origin Menus.
    2. http://www.i21server2.com/i21/installers/acu922_install.exe
    3. Click Next Through to Finish
  4. Install i21 Client Gatway
    1. http://i21server.com/Downloads/i21/WinClientGateWay/1510/i21WinClientGateWay.9.2.2.exe
  5. Login to the Software via Chrome
    1. Replace yourip below with your iRely Server IP address
    2. Live - http://yourip/iRelyi21Live/SystemManager/app.html
    3. Test Envrionment - http://yourip/iRelyi21TE/SystemManager/app.html
  6. Allow Java Plugin to Run in Chrome
    1. Click Blocked icon in the Address Bar to allow
    2. Click the Option to Always Allow Plugins
    3. Always Answer Later to Java Version Update
      1. Java 8 is not supported.
  7. Log out of the Software and Login to Accept i21 Launcher Application Prompts
      1. Check Do Not Show this again to avoid future prompts
      2. And click Run
      1. Check Box Do not Show this again for this app and website.
      2. Click Allow
  8. Optional - Create Application Shortcut for your Desktop

 

After installing the i21launcher, run i21 and do any of following to clear the cache:

  • Press F12 and on the status bar, click on  refresh button and select Empty Cache and Hard Reload.

 

  • Or press CTRL+ Shift + DEL key to show the Clear browsing data screen and click on Cached image and files. Click Clear Data.

Log back into i21.

 

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