- Download and install the i21 launcher using this link
http://remote.summit-soft.com/installers/i21Launcher.9.2.2.exe
Click Next when i21 Launcher Setup screen opens then click on Install.
![](/download/attachments/18415737/image2015-5-7%2010%3A17%3A43.png?version=1&modificationDate=1430965110917&api=v2&effects=border-simple,shadow-kn)
![](/download/attachments/18415737/image2015-5-7%2010%3A18%3A47.png?version=1&modificationDate=1430965175067&api=v2&effects=border-simple,shadow-kn)
- Click on Finish.
- Files will be installed in your C:\i21Launcher path of your local machine.
Open i21 > Tank Management > Consumption Sites
- Add Call Entry record and Select Print
- Upon Prompting check the Remember my choice and click Open i21 Launcher
![](/download/attachments/18415737/image2017-5-17%2021%3A15%3A43.png?version=1&modificationDate=1495070141313&api=v2)
After installing the i21launcher, run i21 and do any of following to clear the cache:
- Press F12 and on the status bar, click on
refresh button and select Empty Cache and Hard Reload.
![](/download/attachments/18415737/image2018-1-30%208%3A58%3A28.png?version=1&modificationDate=1517273906930&api=v2&effects=border-simple,shadow-kn)
- Or press CTRL+ Shift + DEL key to show the Clear browsing data screen and click on Cached image and files. Click Clear Data.
![](/download/attachments/18415737/image2018-1-30%208%3A56%3A30.png?version=1&modificationDate=1517273789563&api=v2&effects=border-simple,shadow-kn)
Log back into i21.