Main Office/Main Location

Server Recommendations

• • iRely supports Windows Server 2012 R2 (we recommend 2012 R2) 

    • Microsoft Windows Server 2016 is being tested, but not yet supported
  • Microsoft SQL Server 2014 Standard minimum (previous versions will not be supported in versions of iRely 18.x and above)
    • Microsoft SQL Server 2016 is currently being tested, but not yet supported
      • Completed testing SQL Server 2016 for i21 but not Origins.
  • iRely recommends the use of RAID(1, 5, 10) disks in all servers
    • 1-10 Named Users - 32GB RAM, 500GB Drive Space, SATA hard drives, Xeon processor
    • 11- 49 Named Users – 32GB RAM, 600GB Drive Space, SAS hard drives, Xeon processor
    • 50+ Named Users – Dual Server architecture(either physical or VMWare/Hyper-V); SQL Server & Application Server
      • due to higher memory requirements, Server 2008 R2 Enterprise or Server 2012 R2 Standard or above are required
      • SQL Server – 48GB RAM (32GB allocated to SQL instance), 800GB (200GB C:\ and 600GB D:\) of disk space, Xeon processor
      • Application Server – 48GB RAM, 800GB (200GB C:\ and 600GB D:\) of disk space, Xeon processor
      • Use of SSD hard drives in RAID 5 or RAID 10 with Hot Spares
      • prefer higher number of smaller drives to larger number of high density drives
  • If you have Portal Users, you need to be sure to license your Microsoft SQL server using Core licensing. These licenses are sold in packs of 2. Contact your vendor for pricing.
  • iRely does not support installing our applications on Domain controllers, Exchange Servers, or Windows Server Essentials aka Small Business Server(SBS)
  • It is recommended that the software data is hosted on a separate partition from the operating system. Typical setup would be C:\ drive for operating system and applications, and D:\ drive for iRely databases and files.
  • Reserve at least 200GB of space for the C:\ drive to allow installation of applications.

General Workstations 

• • Minimum Requirements for client PC's - Windows 7/8.1/10 Professional with 4GB RAM, 200 GB HD, 2Ghz Dual Core processor
  • Recommended for client PC's - Windows 7/10 Professional with 4GB RAM, 300GB HD, 2Ghz Quad Core processor
  • Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.

• • Windows XP is no longer supported
    
    

Printers – See our list of officially supported printers below

High-speed Internet

• • High latency service (satellite or wireless internet) not recommended
  • DSL/Cable/Fiber service with min 5MB download/2MB upload. VPN service to remote locations required if using scales at remote locations. Otherwise, VPN is recommended for secure communication between branches
  • Static IP address required for eCommerce or branch/c-store access. Otherwise recommended
  • Business class firewall required (with port forward capability) . IPSEC VPN capabilities recommended (required for scales)

Remote Branch/C-store

Workstations

• • Minimum Requirements -  Windows 7/8/8.1/10 Professional with 4GB RAM, 200 GB HD, 2Ghz Dual Core processor
  • Recommended - Windows 7/10 Professional with 8GB RAM, 300GB HD, 2Ghz Quad Core processor
  • Second network card for "Back Office" connection to registers (Sapphire, Passport, and Nucleus)
  • Contact register company to confirm compatibility of register software
  • Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.
    
    

Remote Scale Workstations   (this workstation runs a local copy of software that communicates to main office in batches)

• • Recommended – Windows 10 with 8GB RAM, 300GB Solid State Hard Drive, 2Ghz Quad Core processor 

    • will require local instance of Microsoft SQL Server Standard Edition, not SQL Express
    • workstation will send information back to main office at a set frequency ( i.e. 15 mins)
    • then every night workstation will pull new information from main server
    • Latest version of Google Chrome browser. Chrome browser is the ONLY browser supported.
    • this setup works best for locations where internet service is sporadic
      
      
    • Windows XP is no longer supported
      
      

Printers – See our list of officially supported printers below

High-speed Internet

• • High latency service ( satellite internet ) not recommended, some wireless providers are capable of providing reliable service
  • DSL/Cable service with min 5MB download/2MB upload
  • Static IP address may be required dependent on VPN equipment
  • Business class firewall
  • Business class VPN firewall needed for locations with scale

Remote Support Software

• • iRely uses ScreenConnect by ConnetWise (https://www.screenconnect.com)  for administration of servers and remote diagnostics with end users
  • ScreenConnect uses 256-bit AES encryption for every session and is HIPAA and PCI compliant
  • iRely uses the unattended remote client on the client Windows servers during install and also for remote troubleshooting 
  • iRely also uses the remote support client to connect with end users to help with troubleshooting
    • End users call in to support line and are given a code, once the code is input the end users downoads the client. This creates a secure session and we are able to interface with end user desktop

Officially Supported Printers