- Open the Accounts Receivable > Activities > Receive Payment Detail menu. If there is no existing record, it will open a new Receive Payments Detail screen. If there is existing record, it will open the Search Receive Payment Details screen. If the search screen is displayed, proceed to step 2. Else, proceed to step 2.
- On search screen, click the New toolbar button to open a Receive Payments Detail screen. Some of the fields, like Deposit Account, Date Paid, Location, and Currency, are populated by default. You can still change the value of these fields if necessary. Refer to Receive Payments Detail for the definition of each field.
- Select a Customer No. Click the combo box button, and then select from the list the customer you want to receive the payment from. You will notice that the grid area will show all the posted and unpaid Invoices and Credit Memos that belongs to the selected customer.
- Select a Payment Method from the combo list box.
- Enter in the Check No additional info about the Payment Method like the check number, credit card number, etc.
- Enter in the Notes field any additional info about the payment.
- Enter the grid details. A list of the grid fields are listed in Receive Payments Detail.
- Override the Discount amount by manually typing in the field, if necessary.
- Enter a full payment for the a grid row by double clicking the Payment field. You can also enter a partial payment by manually typing the amount in the Payment field.
- Enter in the Amount Paid field the total amount you received from your customer. You can either manually type in the amount, or double click in the field to automatically enter the total of the payments in the grid.
Click Save toolbar button.
You can skip saving the record if the transaction is to be posted right away since it will be saved automatically.
Here is a sample Receive Payments Detail.
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