...

1. Log into i21
2. Select System Manager and then the Users menu.
3. Find and open the user who will use the VoIPstudio integration. 
   1. Click the User tab.
4. In the VoIPstudio Settings, enter the email address, Password, and phone number of your VoIPstudio account.
   1. Make sure you enter the phone number with the area code and no spaces or other characters (ex: 12602390982)
5. Click the Connect button and you should see the following confirmation message.
   1. Image RemovedImage Added
6. Then you should see the following status.
   1. Image RemovedImage Added

Testing with a Customer Phone

...