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  1. Create a Customer Prepayment.
    1. Sales > Activities > Invoices 
    2. Click New to open new Invoice screen.
    3. In the header,
      1. Set Type field to Customer Prepayment.
      2. Select customer in the Customer field
    4. In the grid area, 
      1. Prepay Type field select a prepay type. Options to select from are: Standard, Unit and Percentage. For this illustration, let's select Standard.
      2. Type in a description in the Description field, ex. Prepayment.
      3. Quantity field is defaulted to 1. Leave it as is.
      4. Type in the amount of the Prepayment in the Price field, ex. 100.00
    5. Click Pay to receive this Customer Prepayment.
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    6. When Receive Payments screen opens, click Post.
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      1. GL entries for Receive Payments - Prepay are as follows:
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  2. Make a deposit for the Customer Payment received.
    1. Cash Management > Activities > Bank Deposits
    2. Click New to open new Bank Deposit screen.
    3. Click Undeposited, and look for the Receive Payment transaction. 
    4. Select that transaction and click OK.
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    5. Click Post.
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      1. GL entries for Bank Deposit via Undeposited Funds.
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    Create Cash Refund to return customer's prepayment
  3. Process Refund for Customer Prepayment.
    1. Sales > Activities > Invoices
    2. Click New to open new Invoice screen
    3. In the header > Details tab,
      1. Set Type field to Cash Refund
      2. Select customer in the Customer field
    4. Click on Prepaids and Credit Memos tab, select the Customer Prepayment transaction you would like to refund the customer by clicking Apply button. 
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    5. That Customer Prepayment info will then populate the Items grid.
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    6. Select AP account in Account field, then click Post.
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    Create Pay Voucher to cut a check for the Customer
    2. Open Customer Prepayment transaction
    3. Click Process Refund. This will automatically create a posted Invoice > Cash Refund type transaction and a ready to post Pay Voucher transaction
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    4. Pay Voucher Details screen is automatically opened. Click Post.
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      1. GL entries for Pay Voucher are as follows:
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