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When you unpost a Credit Memo, the system will reverse the posted entries in your General Ledger with the data from the Credit Memo. This gives you a way to make a correction on the posted transaction at a later time. There are two ways to unpost a Credit Memo: 1) using the Unpost button, and 2) using the Recap button. Note that you are not allowed to unpost a Credit Memo that has been fully or partially paid.

Unpost using Unpost button:

1. Open the Credit Memo that you wish to unpost.
2. Click the Unpost button.
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Unpost using Recap button:

1. Open the Credit Memo that you wish to unpost.
2. Click the Recap button to open the Recap Transaction screen. This screen will show a preview of what will be entered in the General Ledger when you unpost the Credit Memo.
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3. Click the Unpost button.
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