Below are the requirements to allow iRely to monitor i21 Servers for performance issues.

  1. Add the following Firewall Rule
    1. Allowed IP: 74.208.175.239
    2. Protocol: TCP
    3. Port: 1433
  2. Make the following changes in SQL Server Configuration Manager
    1. Enable enable TCP/IP in SQL Server Network Configuration section.
  3. Then right click on TCP/IP and select Properties.
    1. Switch to the IP Addresses tab and scroll to the bottom and make the following changes.
    2. TCP Dynamic Ports: this should be blank
    3. TCP Port: 1433



How to find SQL Server Configuration Manager

  1. You can find the SQL Server Configuration Manager in the C:\Windows\SysWOW64 folder.
  2. You will see one of the following files in that folder depending on the version of SQL Server you are running.
    1. SQLServerManager11.msc (SQL Server 2012)
    2. SQLServerManager12.msc (SQL Server 2014)
    3. SQLServerManager13.msc (SQL Server 2016)
    4. SQLServerManager14.msc (SQL Server 2017)
    5. SQLServerManager15.msc (SQL Server 2019)
  3. Double click the file matching the version of SQL Server you are running the i21 database on.



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